Earned Media in Digital Marketing: The Art of Generating Buzz
Earned media is the holy grail of digital marketing. It’s the online equivalent of word-of-mouth marketing, where your brand and its message are organically amplified by others. Unlike paid media, where you pay for visibility, earned media is the result of your efforts in public relations, media relations, and social media marketing. It’s about building relationships, creating compelling content, and generating genuine interest in your brand.
What is Earned Media?
Earned media refers to any publicity or recognition you receive organically. It’s when others share your content, talk about your brand, or write about your products or services without you having to pay for it. This can include:
- Media coverage: Articles, news stories, and blog posts featuring your brand.
- Social media shares: People sharing your content on platforms like Facebook, Twitter, and LinkedIn.
- Online reviews: Customers leaving positive reviews on sites like Yelp, Google My Business, and TripAdvisor.
- Influencer mentions: Influencers talking about your brand or products to their followers.
Why is Earned Media Important?
Earned media offers numerous benefits for businesses:
- Increased brand awareness: Reach a wider audience and build brand recognition.
- Enhanced credibility: Earned media is seen as more trustworthy than paid media, as it comes from unbiased sources.
- Improved SEO: Brand mentions and backlinks from reputable websites can boost your SEO and organic reach.
- Cost-effectiveness: Earned media is often more cost-effective than paid advertising.
- Stronger customer relationships: Positive media coverage and online reviews can foster trust and loyalty among customers.
Earned Media vs. Paid Media:
While both are important for a comprehensive marketing strategy, earned media and paid media have distinct differences:
Feature | Earned Media | Paid Media |
---|---|---|
Source | Organic publicity | Paid advertising |
Control | Less control over messaging and placement | More control over messaging and placement |
Credibility | High credibility | Lower credibility |
Cost | Generally more cost-effective | Can be expensive |
Reach | Potential for viral reach | Limited by budget |
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How Can I Get Earned Media Coverage for My Business?
- Create high-quality content: Develop valuable and shareable content that attracts attention and encourages sharing. This could include blog posts, infographics, videos, and social media updates.
- Build relationships with media and influencers: Connect with journalists, bloggers, and influencers in your industry and nurture those relationships.
- **Engage in media outreach: Proactively pitch your stories and news to relevant media outlets.
- Leverage social media: Use social media platforms to share your content, engage with your audience, and participate in relevant conversations.
- Monitor your brand reputation: Use social listening tools to track what people are saying about your brand online and respond to mentions and reviews.
What are Some Examples of Earned Media?
- A positive review of your product on a popular blog.
- A news article featuring your company’s latest achievement.
- A social media post about your brand going viral.
- An influencer recommending your product to their followers.
How Do I Measure the ROI of Earned Media?
Measuring the ROI of earned media can be challenging, but some key metrics include:
- Website traffic: Track referral traffic from earned media sources.
- Brand mentions: Monitor the number of times your brand is mentioned online.
- Social media engagement: Track likes, shares, and comments on your social media posts.
- Lead generation: Measure the number of leads generated through earned media efforts.
What are the Best Practices for Earned Media?
- Be authentic and transparent: Build trust by being genuine and honest in your communication.
- Focus on relationships: Nurture relationships with media, influencers, and your audience.
- Create valuable content: Provide content that is informative, engaging, and shareable.
- Be responsive: Engage with your audience and respond to comments and mentions promptly.
- Track your results: Monitor your earned media efforts and measure your ROI.
By implementing a strategic earned media strategy, you can generate buzz, build brand awareness, and achieve your digital marketing goals.
How is earned media different from owned media?
Owned media refers to channels you directly control, like your website, blog, and social media profiles. Earned media, on the other hand, is the publicity you gain through external sources.
Is earned media always positive?
While ideally you want positive earned media, it can also be negative, such as negative reviews or critical news articles. It’s crucial to monitor your brand reputation and address any negative feedback promptly.
Can I control the message in earned media?
You have less control over the message in earned media compared to paid or owned media. However, you can influence the narrative by providing accurate information, building relationships with media, and proactively addressing any misconceptions.
How can I encourage user-generated content (UGC) as earned media?
Encourage UGC by:
Running contests and giveaways
Asking for reviews and testimonials
Featuring user-generated content on your website and social media
Creating interactive campaigns that encourage participation
What are some tools for monitoring earned media?
Tools like Google Alerts, Mention, Brandwatch, and Buzzsumo can help you track brand mentions, media coverage, and social media conversations.